Right of withdrawal
A consumer can dissolve an online purchase during a cooling-off period of 14 days without giving any reason, provided that the product has clearly not been used.
The cooling-off period of 14 days as referred to in paragraph 1 commences on the day after the consumer has received the product.
The consumer can make his appeal to the right of withdrawal known via firstname.lastname@example.org
The consumer is obliged to return the product within 14 days after notification of his right of withdrawal, failing which his right of withdrawal will lapse.